Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers.
@nakedgeezer @Kenv other providers who have released the update are experiencing issues. You should be thanking telus and samsung canada for preventing unnecessary frustration caused by faulty software updates.
See links for reference points.
I agree with @Dark_Knight that getting the updates sooner with bugs would not be better than getting the update later without bugs...
But this experience with my Telus SG6 has taught me that I should reconsider my choice of phone (and my carrier) in the future if I want to prioritize getting Android updates as quickly as possible.
I think my frustration most fittingly lies with Samsung (not Telus) in this case, and if they haven't gotten their act together regarding Android updates yet, I don't expect them to do so any more effectively in the future. Too bad the reason is probably their insistence on "branding" the experience (Touchwiz), which I'd gladly do without if it meant being able to get the Android updates sooner. Just remember that Samsung is imposing this upon themselves (and we users are paying the price)...
Every one that is complaining about the GS6 and edge being pushed, they did that two weeks ago. Also, this is a ploy by telus to try and get everyone to buy the newest phones available. There's no reason the LG G3 should have gotten an update so far ahead of the S6 and S6 edge that were top of the line not on year ago.
I contacted Telus and they couldn't tell me why it was changed again. The customer service rep that I talked to was a jerk. He actually told me that if I wanted the newest update then I should go buy a Nexus. I understand that in the end it comes down to Samsung. I just wanted an explanation. He wouldn't even address my LTE issue.