Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers.
I never saw it in the list myself. If it was there as you say, it's entirely possible the update was pulled if there were problems. None of the other carriers have listed pending updates for the S20 at this time either so it may be something that's affecting more than just Telus.
I don't know about you guys but i refuse to buy a new phone every year i have a phone that took me 2 years to just start using s9+ plus i still have a iphone 7 plus 128Gb still in the box brand new i used it twice and didn't like that i couldn't store music on it the way i could with the samsung so until both these phones are in the state of unusable i am not buying a new phone, i thought about trading one in but i am not on a contract and don't want another 2 year contract i just got my bill down to a reasonable amount per month with customer retention's i don't want it to go up without a secure job at this stage....i am still awaiting security updates for my s9+ which i haven't received since Feb 2020 and the iphone is currently running IOS 13.5, so unless a company makes an unremarkable phone that intrigues me i an not upgrading especially now i heard TELUS and Bell dropped Hauwei 5g...
well look at this i complained about not getting even a security update and June 3,2020 3pm checked Nothing, just before i went to bed 11:15pm and there was an update not sure if it was forgotten during the so-called pandemic but i currently have G965WVLS7DTE1/G965W0YV7DTE1/G965WVLS7DTE1
SECURITY PATCH LEVEL: MAY1,2020 couldn't bring it to current but closer than Feb 2020
@mhinc nope, I did mean what I said, it is the September Security Patch that has included One UI 2.5 elsewhere.
That Telus might not make it available until October doesn't change it from being the September patch, even though it makes discussions about it more confusing when it gets delayed.
On your phone it will say " Security Patch Level: Date " and that is the date I was/am talking about.
The September Patch (which other carriers have actually provided in September) is the one that has had the One UI 2.update 5 for the S10 series; other phones like the S9, Note9 are expected to get it a bit later, likely November or December... and likely on Exynos first and also likely first to European (read German) carriers first for the carrier-dependent versions, with the Qualcomm and N.Am. carriers to follow a few weeks.. or a month or two later depending on carrier interest/effort as usual.
Unfortunately Samsung doesn't offer the wider beta program to Canadians like they do in the US, that would help bypass some of the annoying carrier delays.
Actually it should still be the "September update Security Patch" from Samsung, not October that would contain this, but yes, Telus being a little late with it, this October 6th should be the September update that has the One UI 2.5 refresh.
I can't confirm if this was pushed yesterday, as my group uses Samsung Notes 8,9,10 and Samsung Actives, along with other mfrs, but the Note 9 update was indeed delayed a week past schedule and showed up yesterday instead of Sept 29.
However, T-mobile and a few others in the US just got the Sept/OUI2.5 update over the past two days also, so it seems likely.