09-11-2017 02:55 AM
I was wondering if anybody knows when will Telus ship the preordered Note8 devices?
09-13-2017 05:04 PM
I just went back and forth with a rep on facebook. The exact message they sent me, based on my order & account number, was this: "The device should leave our warehouse today, or tomorrow. Once it does, Canada Post tracking number will be sent to you within 24 hours."
09-13-2017 05:09 PM
Well that's promising! Hopefully I/we hear something tonight or early tomorrow!
09-13-2017 05:35 PM
09-14-2017 07:26 AM
09-14-2017 10:58 AM
Are we still checking our emails every five second 😤
09-14-2017 11:07 AM
09-14-2017 11:30 AM - edited 09-14-2017 11:35 AM
Well the status changed from "Order approved" to "Order received" with this:
We're processing your order, which you should receive in 3 to 5 business days. When your order ships, we'll send you the tracking number.
So, I guess that I won't have a same day delivery as a rep told me earlier this morning...
09-14-2017 11:37 AM
09-14-2017 11:41 AM
Maybe three to five business days is an automated message.
09-14-2017 12:50 PM
09-14-2017 01:22 PM
It's ridiculous now, in french the text below "Order received" is not the same as in english. In french, it's the same one as "Order approved" with still 15th as delivery date. I had a chat on the french Facebook's page of Telus, simply put, the fault is on Samsung for the late shipping. Also, according to them, It's not because the shipping is late that we will receive the phone after everybody else. Sounds to me that the quantity in store will be very low for the launch tomorrow.
09-14-2017 01:36 PM
My buddy just got his delivered (ordered directly from Samsung). His was a black one. I haven't received mine yet and also ordered from Samsung, but mine is a blue one. I'm hoping the blue one isn't in short supply or anything and that mine will show up later.
09-14-2017 01:51 PM - edited 09-14-2017 01:57 PM
Did your buddy receive a notification or did it just show up? Some of the forums I've been reading show that if you ordered the phone last week, Samsung says they won't receive it until Oct 14th. Good thing I ordered on the reveal day
09-14-2017 01:57 PM - edited 09-14-2017 01:59 PM
It just showed up. No shipping email or anything. Seems like Samsung shipped pre-orders yesterday.
09-14-2017 01:59 PM
That actually gives me hope! Thanks!
09-14-2017 03:02 PM
09-14-2017 03:03 PM
I ordered Aug 24, and from Samsung.com
09-14-2017 03:07 PM
Ya I just saw that looking back. Thanks for the update though you lucky bugger!
Still waiting on my order status to change. grrrrrrrrr
09-14-2017 03:07 PM
I ordered from Telus on August 25th and still haven't heard anything yet 😕
09-14-2017 03:21 PM
I am starting to not like this pre-order system. I thought for sure we would have the device before it hit shelves. Apparently if you pre-order through a carrier then you may be out of luck. I am highly doubtful at this point that I will have the device by tomorrow, but stranger things have happened. 🙂
09-14-2017 03:32 PM
I'm just looking forward to the first person getting their from Telus, so I know if I should expect an update in order status or if it will just show up at the door.
So much time wasted refreshing my order status!