Note 5 Marshmallow update

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drewhosick
Connector
Sounds to me from his response that they are going to push again cause
Samsung is fixing the bug.
IT_Dave
Connector

So, now the Note 5 Marshmallow  update is "delayed" with no date given because Samsung found a "bug" in the software that has been available since October 2015 (I'm sure they had their development version earlier) for a device that has been on the market since August 2015. I struggle to see how the delays can be justified. This should have been available a long time ago. As consumers, we pay a lot of money to the carriers for these devices and should be able to have timely updates (security and functionality). Very disappointed in both Samsung and Telus. 

Community Power User
Community Power User

@IT_Dave , as a consumer you should also be aware of what you're buying. What was released in October 2015 was the plain, stock version of Android. Samsung uses a heavily modified version of Android to enable all the features and Samsung crap they cram in there. Those heavy modifications add a lot of bugs. Some they catch before they release it, many afterwards. Samsung has a long documented history of delaying updates for devices in many countries due to bugs. Normally they are 4-6 months behind Nexus devices as are many other device manufacturers.


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krztn
Resident

Note 5 now delayed ??? nkjfdsnhfjjikerunfgiwentuivefkcekdsjkfer !!! Too frustrated for words.

Hockeybro13
Resident

I bought a note 5 thinking marshmallow was already available on March 16th. I had read it would be available on the 9th. Now after seeing all these delays which have been going on all month. Come on telus get it together, the g3 shouldn't be updated before the note 

VicNTC2016
Friendly Neighbour

Unfortunately, for those of you who may not be aware, pushing updates is not as simple as copying a file to a server and pushing a button. 

 

Once Google provides the updated code to the phone maker, they go through it with  fine toothed comb, add in their specific add-ons (except Nexus) then test and test and test. When they feel it's ready, they push to each of their OEM's like Telus, Rogers and Bell. All of this is controlled by Country obligations (India got M first, no idea why but they did), regional OEM (AT&T, Telus, Orange etc) and by things like volume sales and so forth.

 

Once Telus gets their hands on it, they go through it with  fine toothed comb, add in their specific add-ons (except Nexus) then test and test and test (again). If anything comes up, it's back to square one. Fix it, then then test and test and test. Now imagine that this has to happen for ALL the devices that are identified as recipients by the manufacturers (HTC, LG, Samsung, Kyocera, etc). Resources are not limitless (although that's a seperate arguement altogether). 

 

Now that all the testing is done, the scheduling begins, again perhaps the contractual obligations come into play (or not) however each scheduled device has a deployment date (usually includes a claw back period in case something nasty comes out that wasn't found in testing. Rare but it happens). And each device goes through the process.

 

So, for all of you raising concerns about why a device date was missed by a day or two or telling a service provider to "get your freakin act together", realize that you are part of a much larger project and your specific device may or may not be high up on the global deployment plan. Nobody is going to die if the upgrade takes a day or a week or a month longer. Chill out and be surprised when it does arrive. Just like Xmas only better.

VicNTC2016
Friendly Neighbour

Actually, Paul333 yes, they can. Samsung may have found something, another vendor may have found something, all sorts of reasons why. 

drewhosick
Connector

I just got the update when I went to software update and clicked on check for update.  I know it said tomorrow but here it is for the Note 5:

 

https://goo.gl/photos/DwxZ32JpKZBPRgWL6

drewhosick
Connector

I just got the update when I went to software update and clicked on check for update.  I know it said tomorrow but here it is for the Note 5:

 

https://goo.gl/photos/DwxZ32JpKZBPRgWL6

riderfan89
Neighbour

I got the note 5 update too, installing as I write this.

IT_Dave
Connector

May not be available on all servers yet, but I'm downloading the update now as well (Hamilton, Ontario).

 

Telus is just full of surprises.

Grinder911
Resident

Just installed Marshmallow on my Note 5.

I've only had a few minutes with it but have already found 1 issue with the main quick settings (not the notification drop down quick settings).

I can't enable 9, only 8.

I can choose a 9th and the count will show 9/9 but only 8 will be enabled.

Community Manager
Community Manager

Thanks for flagging, @Grinder911. We've flagged the issue with our Product Development team for investigation. Stay tuned!

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nakedgeezer
Friendly Neighbour

Awesome, I just got it too. Very smooth upgrade.

 

Can someone please tell me why the data connection icon on the Note 5 (pretty much all Touchwiz devices) is hidden from the quick settings menu?  I so hoped it would be fixed by the Marshmallow update - the initial screenshots from the first Korean updates showed a data toggle icon in the quick settings, so I'm quite disappointed by this.  It has been this way on Telus Samsung devices since my kid's S4 was upgraded to Jellybean 4.3 or Kitkat.  Initially on JB 4.2 it was available.  My Note 5 and daughter's S6 have never had it on the quick settings menu and it so cumbersome to go to settings to toggle it, while all the other connectivity settings are available from the quick settings.  I tried the new S7 GoodLock app that replaces the systemui and it has an AOSP-like quick settings with the data connection icon available, so I know it's just a system ui thing and not a system security measure.  Does Telus mandate that it be unavailable from quick settings?  If so, why?  And is there a way to get it back?  Can you please escalate this as a bug too since it truly hinders the user experience?

 

Thanks

Dark_Knight
Rockstar

@nakedgeezer that is not a bug, that is a UX decision made my samsung canada. It is the same across all carriers here. I would suggest reaching out to them to petition them for a change. 

iPhone power user
ara
Resident

I have updated my Note 5 to MM successfully 

Matnick
Resident

Still nothing on my Note 5, what is taking so long?  I have the SM-N920i.  Could that be why?

Community Power User
Community Power User

The SM-N920i is the correct one that was released for Canada. There are three other models. 2 are USA specific: N920T (T-Mobile); N920A (AT&T), and one for India: N920G

 

Updates are usually released in batches. If some other Telus users have it already, it shouldn't be long before you receive it, if you bought it from Telus.


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Miker
Resident
Any news on the update?
MAnder
Resident