No Service - iphone

[Rasha]

Hi, 

I activated my phone today with telus, it was working fine until a couple of hours ago. I tried rebooting and resetting network settings, nothing worked. 

Please help!

Rasha

[Pamely · Accepted solution]

first try to do this:

Go to Settings> General > Reset > Reset Network Settings. Let it reboot by itself and it should be working after you do that.

If it is a pay as you go phone, you might have $0 balance. It could be the reason. if you have a postpaid account, you can try by calling Client Care, and see whats going on. but you should try to do first process prior calling. Hope this will help you.!

[Rasha · Accepted solution]

Yeah it is. 

[xl · Accepted solution]

Take it back to your retailer and see what they have to say.

Is your battery fully charged?

[xl · Accepted solution]

Take it back to your retailer and see what they have to say.

Is your battery fully charged?

[Rasha · Accepted solution]

Yeah it is. 

[KittyGumDropz · Accepted solution]

Before you take it back to one of the dealers, try to contact Client Care at 1-866-558-2273. The dealers will refer you to Client Care if you don't contact them first because usually Client Care and Technical Support gives the go signal to go to the store.

[ET]

Hi, you can always get assistance by reaching @TELUSsupport on Twitter or sending them a private message on Facebook.

[Pamely · Accepted solution]

first try to do this:

Go to Settings> General > Reset > Reset Network Settings. Let it reboot by itself and it should be working after you do that.

If it is a pay as you go phone, you might have $0 balance. It could be the reason. if you have a postpaid account, you can try by calling Client Care, and see whats going on. but you should try to do first process prior calling. Hope this will help you.!

[xray]

Try removing and reinserting the SIM card. If that doesn't work then try swapping SIM cards with another TELUS phone to see if the problem follows the SIM card.