NEED UNLOCK CODE PLEASE!!!!

[Missy2]

Tried getting through to customer service at first to upgrade to new phone and new plan.  For 2 days I have waited hours only to be hung up on after more than 3 hours left hanging on the phone, just disconnected.  I have been a Telus customer for around 20 years.  I am now done unless they want to make me an offer I cannot refuse.  At this point I just want to leave and need an unlock code to do that.  I have no more contract.

Telus, please give me the unlock code or let me know how I can get one.  This is ridiculous.  So unprepared and very unprofessional!  

[NFtoBC]

You realize the support line has been overwhelmed by the pre-Christmas special started this weekend? Give a day or so for the dust to settle, and you should be able to get things sorted.

[Riker]

Hello,
Sorry you've experienced this I went through the same as well it's definitely just because of the holidays I called exactly at 8am when they opened and it only took 15 mins on hold to get to talk to someone so that might work? Also are you talking about the IMEI number that is required to unlock your phone? If so you can obtain the number by going to you dial pad like as if you're going to place a call and press. *#06#
Your IMEI number will then appear.

I hope some of this helps!

[Munawar513]

Forgot my pin

[WestCoasterBC · Accepted solution]

Call Telus *611 from your phone, you will have to verify your identity and they will then help with your request.

[Punk]

Hi good day.. How can i get master unlocked code for my samsung S7 brought thisv phone yesterday.. Pls help me... I cant insert simcard because the needs master unlocked code..

[NFtoBC]

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@Punkwrote:
Hi good day.. How can i get master unlocked code for my samsung S7 brought thisv phone yesterday.. Pls help me... I cant insert simcard because the needs master unlocked code..

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You will need to contact the seller about that code.

[Nighthawk]

Was it purchased from a store? If yes, contact the store as new phones will not be locked. Private seller? Make sure the phone is not stolen. If you bought it second hand and you need to unlock the phone from the previous carrier, whoever had the phone prior to you will need to unlock the phone from their account with their previous cellular provider.