Marshmallow for GS6?

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Neighbour
I have a GS6, I've seen that some people have received their software update but I haven't and it's not listed on the software update schedule. My phone has been running terribly, I really need the update!

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Community Power User
Community Power User

Did you buy the phone originally from Telus? If yes, it should have had the update. If you didn't and brought it unlocked from another carrier, you'll have to check with the previous carrier as it may not accept updates from Telus.


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Most Helpful
Community Power User
Community Power User

Did you buy the phone originally from Telus? If yes, it should have had the update. If you didn't and brought it unlocked from another carrier, you'll have to check with the previous carrier as it may not accept updates from Telus.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

Neighbour
It is from another carrier, never thought about that. Fido says their roll out for it is June so I guess I'll wait the month and see. Thanks for your help!