Locked phone

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frankd101
Just Moved In
Bought a locked phone..Telus iPhone and I have a plan with Telus can it still be unlocked I've been having trouble getting in contact with the person I purchased it from
Nighthawk
Community Power User
Community Power User

Locked as in it is there is a passcode/password on it, or the phone was locked through Apple for being flagged as lost/stolen, or carrier locked after it was reported lost/stolen to Telus?

 

Telus cannot remove a password from a phone. If it was flagged as lost or stolen, only the previous owner can resolve that.


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