04-19-2016 09:45 AM
Hi there!
I just updated my s6 to the latest Android 6, and it is a buggy OS. The most annoying bug that makes me hate my own phone and everyone who guilty in the bug is: I have to do 2 additional steps each and every time I unlock my phone!
I use pattern unlock and to unlock phone, first I have to swipe, than enter pattern, than it opens 'Phone application' which i should close.
Ideally I want this bug fixed, but I understand that it takes time and will not be fixed for a long time, because this bug reported 2 years ago, (for Android 5) and still not fixed, because it has very low priority. But, I did not have this issue before update.
So, my question is: How can I downgrade my phone back to Android 5 without loosing warranty?
Or, where I can exchange the phone for a new one, that is not updated yet?
I think, I am eligible for free exchange, because the phone is broken now and it is manufacturer's or Telus fault.
Thank you for understanding,
Sergey.
04-19-2016 10:19 AM
A web search is likely the best route to learn methods to downgrade your phone to a previous version of Android.
04-19-2016 10:43 AM
Yeah, I know how to do it, but first of all, flashing new firmware will break warranty, and I do not want to loose it.
04-19-2016 12:26 PM
Unless Samsung presents you with another option, downgrades from the device manufacturer are not common.