Help unlock iPhone

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OLEG1970
Resident
Help unlock iPhone bought on EBAY I am from Russia
my name is <Personal info removed by mod>
Thank!
Oleg Smetannikov
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Most Helpful
Community Power User
Community Power User

You will need to contact Telus directly if that phone is truly locked to the Telus network.

 

https://www.telus.com/en/bc/support/article/unlock-mobile-device

 

Device eligibility

Your device must meet all eligibility conditions below. TELUS may refuse any unlock request that appears intended to defraud TELUS or its customers.

  • Device is locked to the TELUS network (TELUS can only unlock TELUS devices)
  • Device is not flagged as lost or stolen

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OLEG1970
Resident

As I contact me from another country, I only have an IMEI phone and nothing more, I can not contact, please help me in despair.

Community Power User
Community Power User

Unfortunately, the only way to get the phone unlocked is through the steps described by @Nighthawk . You can call Telus toll-free number using Skype.

 

NFtoBC
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