I have been to Samsung's websited and confirmed the Nougat update is out for Galaxy S7 phones. WHY is it taking so long for Telus to release it for their clients? I will definetly consider this next time I think about buying a locked phone with them. I guess buying unlocked is the way to go from here.
A pissed off costumer.
Yep time to switch companies for sure. Looking at Bell Plans had a phone with them and never had this much trouble getting an answer from a company. Telus does not have a ounce of respect for its customers, still no update date while the rest of the companies have rolled it out or have a date.
I use my devices for business. I'm not bothered. My devices are secure. OS updates are not the only way to secure your devices.
Then I forgot to add: when actual security is at risk, as with Stagefright, Samsung and Telus get patches out very quickly. Security updates in OS upgrades are not of paramount importance.
I've had several Galaxy phones: the Galaxy S, Note 2, Note 4, and S7. I bought a Google Pixel and used it for a week before giving it to my daughter and buying the S7 for myself. It's true that Samsung is slower than Google in releasing updates, but they do eventually come. And really, though the Pixel is a great phone, snappy, good camera, fantastic fingerprint unlock speed, and you get Android updates in a hurry, it is at the end of the day a boring phone compared to the S7 (IMHO). The bells and whistles on the S7, and on all high-end Galaxy models, make them a lot more fun to use and personalize. For me, that makes it worth it to wait for Samsung to get around to releasing Android OS updates.