Disconnected Phone


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Hi there. My phone got disconnected as I was about to pay a bill. Would you be able to connect me again and what is the minimum payment I can do for now so I can get connected again? I am paying the full amount on July 25th as I am out of town and won’t be able to get to the bank before then.
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Community Power User
Community Power User

The Neighbourhood is inhabited by customers, just like you, who have no access to your account. You would need to contact Telus directly to discuss. Means of contact in the ‘Contact Us’ section at the page bottom.  You can also make a payment through online banking, or by credit card, either through ‘My Telus’ or dialling *611 on your phone.


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