Can’t find “manage device” in my account!

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Jian-Janet
Resident

I follow this link to unlock my cellphone, https://www.telus.com/en/qc/support/article/unlock-mobile-device, but I can’t find “manage device” after I log in to “my TELUS”. I can see my cellphone’s model. Anybody can help me to find it? Thanks!

Highlighted
Most Helpful
Community Power User
Community Power User
Call in or initiate a live chat (bottom right corner when on a desktop computer) to have it unlocked.

Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.