I don't recommend Rogers or Bell, at least for prepaid if you want to use data. I switched from Rogers to Bell and now to Telus, all on prepaid, and here's why :
(I can't speak for 'regular' monthly contracts)
For Rogers:
- there is no way to know how much data I had used or had left of my monthly 100Mb, other than manually summing up each individual data transaction, and you can only view your last 60 transactions, so good luck with that.
- The MyAccount App doesn't work at all for prepaid - it shows *nothing*.
- I had a support ticket open about this issue, and when I inquired about how to get a status update for the support ticket they said "you can't". I never got any news about that support ticket.
- The MyAccount web portal is the slowest thing I have ever seen. Grass grows faster than that site loads.
For Bell:
- you have absolutely NO transaction information for prepaid. Nothing. Zilch. You can only monitor your balance going down and imagine what is being billed. What is being charged is anybody's guess.
- Once I found they billed me $12 by mistake, by having a support agent enumerate all my transactions over the phone. They then wanted me to call customer service to permenantly fix the issue with them.
- I had switched to Bell because they support Data Sense, however there's no way to enable it on a non-Bell phone.
- You can't track how much data you have left and you have zero transaction information, about data, voice or anything.
- the account web portal is super slow, and it doesn't load on Chrome.
So far, I'm content with Telus : I can track my data usage very easily on my account page, and the account page loads pretty quick (super fast compared to Bell & Rogers!).
And I have 200Mb (vs 100Mb for Rogers & Bell) for the same price or less - yay!
All that aside, I agree it would be great if Telus had more Nokia Lumia phones.
And Data Sense. Data Sense would be great.
Did I mention Data Sense would be great? Seriously, enable Data Sense.
