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Samsung has still not yet announced any official upgrades for the Note 4, especially in Canada. Until that happens (likely not for some time) you will need to wait. Samsung is one of the worst device manufacturers in terms of delays in releasing updates for their current flagship devices. They take even longer for older generations of devices (Note 4), if they even bother to update them.
Sprint released Note 4 Marshmallow update almost 4 weeks ago, so it can't be all Samsung. It's Samsung Canada and Carrier delays.
Sprint is the only carrier on this side of the planet with the Note 4 update. The update was released to unlocked phones in India and Korea and Sprint. Only a tiny fraction of the planet has it. None of the other US carriers have it yet either and they'll typically get it before it comes to Canada.
What the heak is taking so long? Software updates have been moved back 3 times now. If there is a set date keep that date. You guys are worse than Microsoft. Release it already. The G6 date better not change. its been long enough Android N is out now. Marshmallow has been out for 6 months now and no way it should be taking this long.
@Kenv Don't forget N is just an alpha developer non-daily-driver version. And it's Nexus only. These guys do their best to get stuff done. If you wanted fast updates, you should have gotten a Nexus.
Samsung always updates the Active series devices last. They are not flagship phones. Plus the S5 Active is, by cell standards, an old phone. Unless Samsung has announced anything, the mobility providers won't be offering the update. So far Samsung has not announced anything yet.
@Nighthawk Apparently you were wrong and should maybe keep your mouth shut and let the MODS actually answer questions you are not sure of.
I get you want to help, but please if you don't know, don't answer. Your response was 100% incorrect as my Wife is now updated to Marshmallow on her S5 Active.
Again, let the mods do their job, that's who I asked. Not you
@mhinc In which way was I incorrect? I said over two months ago, the Active series typically is the last to get the update, and at the time Samsung had not announced the update. The update to Marshmallow happened mere days ago where the other models had it some time ago.