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Against iPhone/"Smartphones" sections on main site

mindracer
Neighbour
Pet peeve. Either list all "smartphones" together or seperate the sections of devices into iPhone/Android/Windows/Blackberry, just like in these new Telus Community forums.

Why do I have to see a mix of windows and blackberry devices when I come visit the site every month to see new Android devices, for example.

Just a suggestion.
4 ACCEPTED SOLUTIONS

Silver_Arrow
Ambassador

Agreed they really should either sepirate them all or group them all together.

View solution in original post

Orle
Connector

I agree that it does seem more proper to do it that way.
But when you think about it.
Lets use an Example.
An older customer say 65+
Is looking for a new touch screen phone.
Is he really going to care the difference between a android and a windows phone?
Not only that, Android sounds like a concept that's too hard to grasp for people.
If they say Smartphone.  People know its one of the latest Phones.
Now if they go Android. 75% of the customers I deal with.
Don't understand what android is, where it came from and what it does.
So for it to be friendly to everybody they just say Smartphone.

-Orle

View solution in original post

TelusMinister
Good Samaritan

Good idea.

----------------
If I helped you, please click "thanks." - What I say is my opinion. I do not work for Telus \ Si je vous aidais, cliquez sur s'il vous plaît les mercis. Je ne travaille pas pour Telus. Ce que je dis est mon avis.

View solution in original post

kirbygauthier
Helpful Neighbour

We should also note a trend in how Apple products are sold regardless of the carrier. The iPhone is always positioned as a stand-alone product, appart from the other devices.

 

I believe this is a directive from Apple and not entirely up to the carrier.

View solution in original post

4 REPLIES 4

TelusMinister
Good Samaritan

Good idea.

----------------
If I helped you, please click "thanks." - What I say is my opinion. I do not work for Telus \ Si je vous aidais, cliquez sur s'il vous plaît les mercis. Je ne travaille pas pour Telus. Ce que je dis est mon avis.

Silver_Arrow
Ambassador

Agreed they really should either sepirate them all or group them all together.

Orle
Connector

I agree that it does seem more proper to do it that way.
But when you think about it.
Lets use an Example.
An older customer say 65+
Is looking for a new touch screen phone.
Is he really going to care the difference between a android and a windows phone?
Not only that, Android sounds like a concept that's too hard to grasp for people.
If they say Smartphone.  People know its one of the latest Phones.
Now if they go Android. 75% of the customers I deal with.
Don't understand what android is, where it came from and what it does.
So for it to be friendly to everybody they just say Smartphone.

-Orle

kirbygauthier
Helpful Neighbour

We should also note a trend in how Apple products are sold regardless of the carrier. The iPhone is always positioned as a stand-alone product, appart from the other devices.

 

I believe this is a directive from Apple and not entirely up to the carrier.