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internet and/or webmail issues

DW09
Just Moved In

anyone else having internet and/or webmail issues today? i'm in white rock area and have no internet at home all day or any access to my webmail

 

1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

No issues for me. If you cannot access webmail from another working internet connections (wifi, cellular) that would be an issue separate from your internet not working. 

 

For your internet not working, is it just certain things or is everything down? Do you have phone and TV as well? I would recommend checking out the online troubleshooting info: https://www.telus.com/en/bc/support/article/cant-connect-to-the-internet . If that doesn't resolve the connection issues, I'd recommend contacting Telus for assistance.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

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1 REPLY 1

Nighthawk
Community Power User
Community Power User

No issues for me. If you cannot access webmail from another working internet connections (wifi, cellular) that would be an issue separate from your internet not working. 

 

For your internet not working, is it just certain things or is everything down? Do you have phone and TV as well? I would recommend checking out the online troubleshooting info: https://www.telus.com/en/bc/support/article/cant-connect-to-the-internet . If that doesn't resolve the connection issues, I'd recommend contacting Telus for assistance.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂