Webmail/Telus email is currently down.

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Susieb56
Helpful Neighbour
Well said!
smith2ing
Neighbour

For personal e-mailing, go ahead and use Google, Yahoo or Hotmail. Lots of storage space and who cares if the NSA can see who you write. But for business you're better off going with a plan from an e-mail hosting company who will try and provide a domain that is based on your business name and can give you storage in Canada and local support with connections from fixed and mobile devices. Get it set up. Advise your customers of the change, put a forwarding rule on your Telus account and enhance your business profile.

LostinVancouver
Coach

Or be like Kramer & choose to opt out of receiving mail!

 

https://www.youtube.com/watch?v=tyEuHED5mLw

The USPS was obsolete, even back in 1997. In order to continue they dedicate the majority of their operation to processing and delivering junk mail. The USPS needs to cease to exist.
Cadams57
Resident

My webmail has been down since Wednesday night in Airdrie. I was to get an email yesterday concerning a job. I needed to respond to that email with info. I sure hope this outage hasn't messed that up. I've been unemployed for almost a year and I need this job. Not impressed at all!!!

henns
Resident

looks like several emails that were sent during the TELUS outage have disappeared including 1 e-transfer. Are these going to eventually show up or are they gone?

Community Manager
Community Manager

Hi Folks,

 

TELUS technicians have continued to work around the clock to restore TELUS.net email access. More than 90 per cent of our customers are now able to access their email accounts, which are once again fully operational. Our technicians continue to troubleshoot a small number of servers that are still affected by the hardware issue. We are very sorry for the disruption and are working to restore email access for the remainder of our customers as soon as possible. For the latest updates, customers can visit telus.com/outages. 

LostinVancouver
Coach

Forgive me for questioning that 90%+ figure.

DeeScruntled
Helpful Neighbour

Here's me....  still in the 10% club....

LostinVancouver
Coach

@DeeScruntled wrote:

Here's me....  still in the 10% club....


heh, the only time I'm part of an exclusive club....and I don't want to be in it! Smiley Tongue

quixotic
Friendly Neighbour

If 90% of customers now have email again, how about showing us a map of where us 10 percenters are?  (I'm in Red Deer, by the way).

LostinVancouver
Coach

@quixotic wrote:

If 90% of customers now have email again, how about showing us a map of where us 10 percenters are?  (I'm in Red Deer, by the way).


I'm pretty sure that 90% figure is just a guess on their part.  Heck, one of their updates earlier said only SOME Telus customers were experiencing email outages (when the actual number was probably 90+%!).

Allchuck
Resident

I also am in Red Deer just show us the numbers. Thank you.

Highlighted
LostinVancouver
Coach

Everything still down for me.

 

Although a few hours ago I was able to login; just couldn't do anything.  Anytime I just tried to even just read an email, it would boot me out.  Now, I can't even login - so it's gotten *WORSE* for me.

 

Location:  Vancouver (where less than 10% of the population in BC live apparently)

FBKamloops
Resident

Sorry to report that Kamloops is not part of the claimed 90%.  telus.com/outages seems to provide no reliable information, as forecast returns to duty there during yesterday and today spanned from 11:00 pm last night to 1:00 pm today, before those predictions were entirely removed from the site.  Based on telus.com/outages, nothing new has happened since a report at 2:24 pm.  One wonders if work is continuing.

Jeffy
Resident

Downtown Vancouver BC is also not part of the 90% that has been restored.

 

Unacceptable that I have to do a google search to find info, since Telus does not put any notices on its "Page Not Found" auto-reply or the Support landing page. Email outage = outrage

LostinVancouver
Coach

It's just a standard "PR" move to claim 90%+ percent of email service has been fully restored.  I have no doubt a majority are but 90%+ seems pretty unrealistic (just my gut feeling though and from what I've read online).

SH1
Connector

It's very simple -- it's a typo.  He said "90% are now able" when he meant "90% are not able."  Easy mistake when you're making something up.

ByteMe
Neighbour

Still waiting in Airdrie...  BIG 10% Club ... YAY Smiley Sad

Fisherguy
Advocate

My email has been down since yesterday morning, my wife's worked this morning, quit gain this afternoon.
Has any other Canadian ISP had so much trouble with their email?
Wonder what the CRTC will say about this BS?!

 

geodoc
Connector

8:25 PM in Vancouver. Service partially functional. Webmail able to log in, but keeps dropping off to log-in page. POP (Outlook) able to receive, but not send.