Telus' outage page at www.telus.com/outages now estimates full recovery around 1:00PM. Of course, with perhaps over 2 million users between businesses and people trying to get back in and move messages, that may be complicated.
I'm in Vancouver. As of 11:50 service is intermittent both POP & webmail. I've been using my Gmail account and perhaps this episode is the signal for me to ease my main email over there. Serious incompetence at Telus that, if past experience is any indication, will not be addressed. Maybe less spent on cute animal advertising and more technical competence and dependability would be a good start.
Mine's not back yet. But I recall when Telus had that annoying outage a few months ago that when the e-mail came back, the most recent e-mails came in first. A little while later, more came through that were older. As far as I could tell (because who can say for sure?) all the e-mails came through from the outage days. It could be the same this time.
For personal e-mailing, go ahead and use Google, Yahoo or Hotmail. Lots of storage space and who cares if the NSA can see who you write. But for business you're better off going with a plan from an e-mail hosting company who will try and provide a domain that is based on your business name and can give you storage in Canada and local support with connections from fixed and mobile devices. Get it set up. Advise your customers of the change, put a forwarding rule on your Telus account and enhance your business profile.
I'm missing most emails that should have been received during the outage and still again, cannot log in. Every time I log into webmail it logs in, refreshes and boots me out asking me to log in again...and again...and again...and again. :/
Or be like Kramer & choose to opt out of receiving mail!
It's especially annoying since the "official company line" (at least on twitter) is that most Telus customers are now able to send/receive emails. Guess I'm unlucky as I can't even get the telus webmail page to load up much less attempt to log in.