So the last update for the webmail issue was 8 hours ago! It would be nice to get a more current update on the matter, this issue has been going on since about 11am on Friday.
Its getting to me more of a larger issue for some of us that require webmail to perform work related tasks.
I love the language they use in their update, "may result in errors or delays"......tell it like it is, customers have had zero access to email for 3 going on 4 days.....
TELUS mail services are experiencing an interruption, which may result in errors or delays sending and receiving email using Webmail
I ironically just received a call from Telus. Foolishly thinking it might have been a "we're sorry your email hasn't worked for 3 days" call, I answered.
Of course, it wasn't that. It was a sales pitch trying to sell me Telus Home Security. So I told the (non-Telus sales) guy to tell them to fix their email and that no way would I trust them with my home security if it takes them 3+ days to fix email!
Really ...we hadn't noticed.
How about some kind of timeline for repairs? Always the same kind of status updates from you guys (i.e. zero information that only states the obvious) I too rely on email in part for business and this is seriously affecting my profits after almost a week of this BS! and today were completely down /server offline ...It would have been nice if you guys would notify us paying customers that you are completely pulling the server prior to going ahead so we would have time to consider other arrangements!
Is it just me or has this been a problem on and off for YEARS? that's a rhetorical question obviously (it's becoming quite obvious that issues are patched poorly as they come up and and not really "mitigated" at all ...it could not be more obvious to me that Telus really does not care about the stability or reliability of their web-mail and rather would like to focus on the things that make them money /new customers, products and services)
...ask Telus if you are going to lose new emails altogether like I did and you will be met with "that's a good question, I'm not sure" ...completely unacceptable.
Webmail keeps saying:
|A network service error has occurred.|
Others are reporting issues on "is it down" sites.
My browser is up to date Chrome: Version 76.0.3809.100 (Official Build) (64-bit)
I'd check the Telus Outages map, but it won't tell me anything without logging in to MyTelus now (tale of woe below).
When I click the Service Status NEW
It takes me to this:
You must log in to your My TELUS account to search for outages across Canada. We will redirect you to this page after you log in.
Same here. Tried on both computers at different locations late last week and unable to log in or would drop off after a few seconds. Seemed to have been repaired yesterday and now back down. (10:30AM 08/11/19)
Still down although i can log in from my cell phone but not from my computer. It's been three days now.....I tried with Firefox and with Chrome both get the #500 internal error report. Why can't a technology company sort this out...maybe Telus should ask the Shaw people if they can help? Canucklehead.