Just a heads up - our webmail is down at the moment. The queues are very high. Please be patient! We are working on it! So sorry for the inconvenience!
Solved! Go to Solution.
Day 4, no estimates, no communication to help assure this will ever be done. This.... is unacceptable now. Beyond. Best in Canada, my ass.
Totally agree. I will be calling Shaw tomorrow. 3 days with no eta is unacceptable! I have called multiple times with no satisfaction other than some individual saying "it is being worked on". Fed up.
This is unacceptable! I have had no email since Friday. Your alerts are a joke and don't say anything except that it is intermittent which is a lie as I can't get any email. Why does Telus keep saying they have the best network in Canada when I can't even get my emails delivered to me? Your Alerts don't say anything about what is wrong with the service and I can't get through to Technical support for any help.
Hi @jenjen, it's still being worked on. You can view all of the updates on this link. https://forum.telus.com/t5/Service-Status/TELUS-net-Webmail-Intermittent-error-when-accessing/ta-p/9...
Such platitudes! The same for over 3 days now. You say you are a communications company...well, your customer relations are very poor. We would like more specific details and why there is such a problem fixing this.
It will go a long way to have one month's free internet/email.
I wish I had more information available @sui2 I can sure understand how you feel. We're working hard to have this resolved as quickly as possible.