When you say that telus fixed the expired certificate issue from Tuesday, did they issue a new certificate and/or change the settings that have to be input to make the email account part of an email client like Thunderbird or Outlook etc? I opted on Tuesday to make the expired certificate an exception on Thunderbird in order to stop a persistent popup window but have no idea if that creates a security issue. Can anyone provide the settings for the new certificate? If Telus has posted them somewhere I have yet to find them.
You need do nothing more to use your email. There are no settings for them to adjust.
It is like you getting into into a car of a friend, who’s driver’s license has just expired. Do you still trust his/her driving skills? Do you need do anything for the next trip, once the new driver’s license is in their possession?
Through your email client, you accepted you still trusted the Telus email server, even though it could not produce a current, valid certificate.
This seems like it goes down almost weekly. We run a business and use telus webmail for it, when its down it bounces emails. You guys need to get this sorted out, email isn't new technology its been around for decades.
Still 10 - 20 times a day...
2019.09.27 11:19:53 firstname.lastname@example.org: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items
2019.09.27 11:19:53 POP3 (pop.telus.net): Begin execution
2019.09.27 11:19:53 POP3 (pop.telusplanet.net): <rx> -ERR invalid command
2019.09.27 11:19:53 POP3 (pop.telusplanet.net): [tx] USER username
2019.09.27 11:19:53 POP3 (pop.telusplanet.net): <rx> +OK
2019.09.27 11:19:53 POP3 (pop.telusplanet.net): [tx] PASS *****
2019.09.27 11:20:07 POP3 (pop.telusplanet.net): <rx> -ERR LOGIN failed
2019.09.27 11:20:07 POP3 (pop.telusplanet.net): Retrying authorization
2019.09.27 11:32:32 POP3 (pop.telusplanet.net): Disconnected from host
2019.09.27 11:32:32 POP3 (pop.telusplanet.net): End execution
The POP3 server fails at login.
@telus Anybody home, any body care?
PS: anyone else also fail to get the promised credit on the last billing cycle ?
Yes tried that...checking each one individually, then trying to delete...also checking the whole thing at once and hit delete..still nothing. I know with the "Trash" file...going one by one worked but not for "Junk" ///maybe it's aptly named !
Hi Polecat....tried that but can't move anything from Junk mail. Guess I'm going to have to put my life on Hold and phone Telus. Not that I NEED to delete them, but with the number of them, it's taking up a lot of space. Thanks for trying, anyhow.