Mail is working for me currently. Both webmail and Thunderbird. What error are you seeing? How are you trying to access your mail?
@Nighthawk POP3/Outlook , I posted a screenshot of the requester recently and many more detail in previous posts. About an hour later I was able to log on. Outlook checks for new mail a few times an hour and seldom has gone 2 hrs without a failed login today.
When you say that telus fixed the expired certificate issue from Tuesday, did they issue a new certificate and/or change the settings that have to be input to make the email account part of an email client like Thunderbird or Outlook etc? I opted on Tuesday to make the expired certificate an exception on Thunderbird in order to stop a persistent popup window but have no idea if that creates a security issue. Can anyone provide the settings for the new certificate? If Telus has posted them somewhere I have yet to find them.
You need do nothing more to use your email. There are no settings for them to adjust.
It is like you getting into into a car of a friend, who’s driver’s license has just expired. Do you still trust his/her driving skills? Do you need do anything for the next trip, once the new driver’s license is in their possession?
Through your email client, you accepted you still trusted the Telus email server, even though it could not produce a current, valid certificate.
I have not been able to download POP3 to my Mail client since Aug. 15.
Then you should be contacting Telus to explore corrections to your account.
Still 10 - 20 times a day...
2019.09.27 11:19:53 email@example.com: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items
2019.09.27 11:19:53 POP3 (pop.telus.net): Begin execution
2019.09.27 11:19:53 POP3 (pop.telusplanet.net): <rx> -ERR invalid command
2019.09.27 11:19:53 POP3 (pop.telusplanet.net): [tx] USER username
2019.09.27 11:19:53 POP3 (pop.telusplanet.net): <rx> +OK
2019.09.27 11:19:53 POP3 (pop.telusplanet.net): [tx] PASS *****
2019.09.27 11:20:07 POP3 (pop.telusplanet.net): <rx> -ERR LOGIN failed
2019.09.27 11:20:07 POP3 (pop.telusplanet.net): Retrying authorization
2019.09.27 11:32:32 POP3 (pop.telusplanet.net): Disconnected from host
2019.09.27 11:32:32 POP3 (pop.telusplanet.net): End execution
The POP3 server fails at login.
@telus Anybody home, any body care?
PS: anyone else also fail to get the promised credit on the last billing cycle ?
Have you tried using the check boxes by each email an choosing delete (en mass?). I found that worked for some I was having trouble addressing.