01-06-2019 12:30 AM
Hello,
Any idea why this is not working? Id like to link my Google Home to my Telus Account so that I can voice control my OptikTV box via GH but I cannot because of some "broken link"
https://www.telus.com/en/ab/support/article/telus-home-assistant-beta
I realize this is beta, but I'd also like to be part of the beta program if possible.
thanks
Solved! Go to Solution.
01-22-2019 09:10 AM
Hi Folks, sorry to hear that there have been setup issues with your accounts. Because this product remains in Beta, difficulties like this are to be expected. However, if you're experiencing prolonged issues with linking your accounts, then our technical support at 1-888-811-2323 will be able to send a trouble ticket to the development team. You can also chat with them online, using the "Chat" tab at the bottom of the following page.
12-17-2019 12:32 PM
Yes it did show up for me as well. I was able to assign it to a room.
12-17-2019 02:59 PM
interesting, so I see the Telus Modem but when I click on the wheel, I cannot edit the room or the home so its just floating at the bottom there, unassigned. Not sure if its related to the my Telus boosted network (I dont think), but at least now my Optik boxes are working via GH!
thanks for the heads up