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Telus Customer Service working hours

Oleginza
Just Moved In

I called Telus CS at 8.55AM Mountain time and they hanged up on me, saying that I need to call during "regular office hours". Is this for real?

1 ACCEPTED SOLUTION

DrPacman
Rockstar

@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, saying that I need to call during "regular office hours". Is this for real?

 

Per TELUS's contact information, Technical support
Call us at 1-888-811-2323
Hours 24/7

 

However, for Account, billing & sales support
Call us at 1-888-811-2323
Hours Monday to Sunday: 9am to 7pm

 

I'd just 5 minutes to early.... 🙂

 

If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.

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1 REPLY 1

DrPacman
Rockstar

@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, saying that I need to call during "regular office hours". Is this for real?

 

Per TELUS's contact information, Technical support
Call us at 1-888-811-2323
Hours 24/7

 

However, for Account, billing & sales support
Call us at 1-888-811-2323
Hours Monday to Sunday: 9am to 7pm

 

I'd just 5 minutes to early.... 🙂

 

If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.