Telus chat line has been down for two days now. Unbelievable.I can't use my landline phone! Also I reloaded my cellphone minutes and it's not working either so I can't make calls to anyone and I can't figure out what's wrong. HELP!
Chat works for me when I try it from a PC. Are you trying from your phone or from a computer?
Tried numerous chat windows. Response was :NO CHAT AGENTS AVAILABLE". I live in a major city and have been on chat before. I logged into the MOBILITY chat window. Finally got an agent who was able to help me and then transfer me to a home services agent. Not impressed.
Apparently for certain services and certain regions, Telus has removed the option to chat. In my situation, I can only connect to Business chat.
Telus chat line has been down for two days now.
Tried numerous chat windows. Response was :NO CHAT AGENTS AVAILABLE".
If you are getting a response from Chat then the service is not down.
It's either overloaded or you are outside of the chat support hours.