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TELUS pop up survey

RainaKim
Just Moved In

I got the pop up survey and I didn't know that it was fake.

So I wrote my personal information and $2.5 was paid on my debit card.

I am worried that more money will be paid from the card. What should I do?

1 ACCEPTED SOLUTION

Nighthawk
Community Power User
Community Power User

I've never seen a legitimate Telus survey that needs your bank or credit card details. I would contact your bank and have them cancel the card.


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View solution in original post

3 REPLIES 3

Nighthawk
Community Power User
Community Power User

I've never seen a legitimate Telus survey that needs your bank or credit card details. I would contact your bank and have them cancel the card.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

1ronnie
Friendly Neighbour

Yes, cancel the card SOON, and watch your online transactions ... typical Credit Card fraud process is an automatic test of the card, followed by real-world use of the card. Often they will do multiple smaller physical store transactions in and around your city using "runners" to prevent the fraud detection algorithms kicking in.

xray
Hero
It would be useful to tell others what site you were on when the survey popped up. Don't post the actual link, use spaces instead of the dots.