09-03-2018 01:01 PM
I am looking to get away from Shaw and want to bring my business to TelusTV however they say they cannot service my area. I live just a block from McLeod Trail in Kingsland in Calgary. How do you not service this area? It’s 2018! I want to bring my money and choice in TV to Telus but can’t. I am stuck with Shaw. Why?
09-03-2018 01:27 PM - edited 09-03-2018 01:27 PM
There is Telus service in the area, just not fibre. What is the specific reason they said you cannot get new service at this time?
09-03-2018 03:17 PM
I wanted Telus Optik TV, Internet, and Phone. I wanted to do the 2 year plan with the free TV. No go. Sad no real competition in this industry stuck with Shaw.
09-03-2018 04:26 PM
Got the information I needed. Telus only offers phone service to my apartment building in Calgary. An inner city neighbourhood. No Optik TV or internet. I told them kind of ironic that when people are cutting the cord left and right they can’t offer the full services TV, internet, and phone to a customer willing to pay for it. Wow no completion in this area at all for some of us. I guess I am forced to stay with Shaw. Not happy with any of my options right now.
09-03-2018 04:40 PM
You still have not said what Telus specifically told you as to why you couldn't get service. Optik is available in the area there. A simple address search will show you that.
09-03-2018 05:43 PM
They only can do phone in my building. That what was told to me. “The only service available at this address is the phone line”.
09-03-2018 06:21 PM
That may, in part, be due to the apartment building owner not wanting to provide access for Telus to the necessary upgrades to bring other than telephone to the building.