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Red fail light on fiber box

S3binator
Just Moved In
Is fiber out in or near Calgary T2N? Anything else I can try over unplug and replug fiber box?
1 ACCEPTED SOLUTION

DarkHazzard
Friendly Neighbour

I would suggest no to do so, but you can try to turn it for a minute or two and check if the Fail light will gone, if not, then i prefer to call the technical support so they can do their magic.

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2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Troubleshooting those boxes doesn't really encompass much. Better off calling tech support.


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DarkHazzard
Friendly Neighbour

I would suggest no to do so, but you can try to turn it for a minute or two and check if the Fail light will gone, if not, then i prefer to call the technical support so they can do their magic.