02-28-2018 10:45 PM - edited 02-28-2018 10:45 PM
04-22-2018 05:43 AM
i've experienced the same issue. the website blocking blocks nothing! as well, the time restrictions weren't working for me either. i could put in time restrictions but it would not block youtube! it seems to work with internet explorer but we use firefox and it doesn't work with firefox. so what is the point? i recently got a different modem which has parental controls so trying that out but still having some issues with blocking. we'll see how it goes over the next few days. i had a tech guy and we spent a couple hours troubleshooting. all seemed good. then all of a sudden, right after i input a child restriction, i lost ALL internet. so then, spent another 1.5 hours on the phone troubleshooting. still not fully resolved. very frustrating trying to keep one step ahead of your tech savvy kids and telus seems to be one step behind them!
04-22-2018 11:50 AM
It is very likely that you will never be one step ahead of a tech savvy kid. You might have to resort to old tech to gain compliance.