I can’t add TELUS to my online banking billing because my account number isn’t long enough?

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

sarmaur
Resident
Im trying to pay my Telus internet bill through online banking and it asks for a 10 digit account number, but mine is only 9 digits. Do I need to add a 1 or a 0 somewhere or do something else??
Community Power User
Community Power User

Do you bank with ATB? If so, Telus will issue you an account number meeting their requirements. It is mot simply adding a 1 or 0.  Contacting Telus via their Twitter or Facebook account might be the least painful way to get the info you need. See ‘Contact Us’ in the page footer for more info.

 

NFtoBC
If you find a post useful, please give the author a "Like"
Daniel38
Friendly Neighbour

Go to Telus My Account https://www.telus.com/my-account

 

Click: Set Up Pre-authorize Payment > Checking.

 

 Enter details about your bank etc, you won't be asked about your Telus Acc #.

Highlighted
Most Helpful
morfao
Connector
If you look at the first page of your telus bill you will see your 9 digit account number with space and extra digit.the extra digit is your 10th number

For example: Account number 238651074 5