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HELP: Home internet not working

Just Moved In
Since yesterday morning my internet has not been working, I am able to connect to it but then it opens a telus webpage as if it was a public network asking for a login, and the page that opens is an error. the url it opens is
heres the error

Web page not available
The web page at could not be loaded because:


This is the case for all devices, which includes 3 phones and a computer.
it was working as late as 2am the night before as i was speaking to friends on discord.
My router model is the t1200h, all lights are on except wan. ive tried rebooting.
I'm not sure if this is relevant to the problem but LCP and IPCP state are both down.

Community Power User
Community Power User

Usually if is coming up, there was either a hardware change in your house (new modem, bridged, other) or an error somewhere. More IPs are in use than your account allows and they likely just have to clear one of the old ones. If you don't remember your Telus login, call tech support and they should be able to sort it out pretty fast.

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Friendly Neighbour

Restart your computer and then Unplug/Plug your Telus boxes.

Most technical difficulties will resolve itself by restarting your boxes and computer.