Showing ideas with status Submitted.
Show all ideas
It would be helpful to be able to set up automatic recording of all future games of a single sports team, such as the Canucks. Right now this needs to be done every game manually, and the PVR duration needs to be extended every time as well to account for potential overtime. This is very tedious and needs to be done continuously (can only select a game to record 1.5 weeks in advance). The TelusTV apps (in browser and on phone) are also very slow, making the process even more frustrating. Shaw has had this capability for over a decade, its time Telus implemented an easier way for sports fans to follow their teams.
... View more
I really like the idea of a cloud PVR, but 45 days is far too short of a retention policy. It would be great if you could choose to have it function similar to that of a traditional PVR. where you can record a maximum number of 5 shows at once and the space is limited to say 2TB, but they don't expire. I was forced to get a legacy PVR because I keep some recordings for extended periods and watch a lot of shows, making it hard to always keep up. I don't like on demand for shows because I can't skip commercials or fast forward any portion of the show.
... View more
Status:
Submitted
Submitted on
09-20-2022
12:37 PM
Submitted by
MichaelBrawn
on
09-20-2022
12:37 PM
I’m really quite annoyed about Telus’ current policies and limitations with eSim. As a feature request, I believe that eSims are digital assets and should be able to be transferred between my unlocked iPhones for free through iOS’ built in migration tool. They could also be downloaded through the Telus app and website. I also think they should be able to be activated more than once. I hope TELUS makes some progress here before Apple rolls out sim tray remove internationally. TELUS is usually at the forefront of new tech.
... View more
I have just switched over from shaw and I am blown away at how horrible your tv experience is. The remote only turns on both the tv and box half the time. the pop up to the home screen initially then have to back twoce to get to the tv is annoying. Still onnthe fence about choosing a profile to start, I may just delete those. The android voice features are mostly useless, I get the idea but bluesky is so much better. Having to pay $10 a month to pause and rewind is a cheap trick that was hidden during purchase. So far the only thing telus tv has over bluesky is the video games. It is such a bad experience and the customer service is so much worse. I am used to talking to someone within minutes, not hours. If shaw were still around I would have switched back and paid extra just to not have to use telus tv.
... View more
I am frustrated that I can record a show, either on the app or at home, but can only watch that recording from my optik tv box. With Shaw (which we had previously), I could watch my recorded shows on my devices wherever I was (in Canada) once logged in. I travel a lot and have shows I want to see but have to wait until I return home and binge watch. This is not my preference! If Shaw can do it, I'm sure Telus can!!!!
... View more
Channel up and down is useful in the guide for jumping up and down a page at a time. Could we make the skip forward and back buttons do this for 24-hour horizontal jumps?
... View more
With Shaw, when near or at the end of the recording a prompt would come up asking if you wish to delete the recording. It was easy to just press Yes, and the recording was gone.
... View more
Status:
Submitted
Submitted on
04-01-2023
05:22 PM
Submitted by
Sssuperbecca
on
04-01-2023
05:22 PM
Hello. I’d really like to be able to set my over to tape only Dodgers baseball, not all MLB games. Thank you!
... View more
A recent change to the Optik guide added a "new" badge to distinguish new episodes from reruns. This is an excellent feature. However, the "new" badge does not appear in the guide in the Apple TV app, nor on the online guide at https://telustvplus.com/#/guide. Please add this feature to the other guides.
... View more
Please add the feature to prompt to delete a recording after it has been watched. It currently takes a few extra steps to go into the recordings and delete items that have been watched.
... View more
Parents need an option to disable, delete, or even add a pin on apps. The app in particular is Youtube. Everyone knows this isn't an app for kids. Putting restrictions on Youtube itself won't work. It will still allow contents that are not for kids.
... View more
I've have assorted shows listed here (Web and App) that I have no desire to continue watching. As best as I can tell there is no way to remove shows from this list. The PVR has a similar problem with the Home screen and continue watching. The only way I've found to remove shows there is to clear the viewing history and that removes ALL shows from the continue watching list.
... View more
Shaw Cable had a spot called “Recently Deleted” in the PVR Recordings where you could retrieve something accidentally deleted. I used this many times. It would be a great feature to have with Optik TV
... View more
I currently use a really awkward and round-about way of getting to the Call Control management screen from the MyTELUS app. Select account Plans & Devices Manage your phone number [App redirects to web site] Select account again Select subscriber Back to Plans & Devices Call Control It would be nice to be able to go there directly from the Plans & Devices on the app.
... View more
I recently switched from Shaw to Telus, and was VERY disappointed I couldnt watch recording on my App. This is easily done on the My Shaw app, hopefully Telus can figure it out soon
... View more
When I had a Shaw PVR, I was able to record all games played by a specific sports team - such as recording all Vancouver Canucks games or all Seattle Seahawks games. There doesn't seem to be any way to do this with TELUS Optic TV (other than searching the team name and manually recording each game that comes up in the results). Can we add this feature please?
... View more
As it is now the only siren your alarm system has is on the panel. In our house the panel is upstairs and the siren can barely be heard in parts of our basement or not at all in the shop. If our alarm goes off you can't even hear it outside; wouldn't it make more sense to have a siren outside so neighbors etc can hear when it goes off? It would be nice if you offered extra internal sirens that could be plugged into any outlet but it would really be helpful if you offered an external siren we could plug into our soffit plugs.
... View more
Please do as your competitors do and enable wifi calling for all devices that support it rather than only for devices on the Telus provisioning list. It's frustrating that other providers allow this, yet Telus only supports a small list of brands. Sony phones, for example, are not currently permitted.
... View more
Status:
Submitted
Submitted on
01-18-2022
01:31 AM
Submitted by
Boywithdakicks
on
01-18-2022
01:31 AM
Wish you guys would make new remotes, The Optik TV Classic remote are so much better than the slimline 2, except the classic one I loved using died, so im stuck using the slimline, Simple fact the buttons arent in the same spot and no input button...
... View more