TELUS Neighbourhood

sometimes, I want to turn mute or down the volume of just the Optik on the Go window, not my whole PC. Can you add a volume slider (similar to Shaw's Free Range PC)? ... View more

I'm really disappointed that you discontinued My Zen TV.  My children and I watched it regularly weather it was for inspirational stories, self care, cooking, etc.  You have taken away something that has added great value into our lives. ... View more

Hi, I would like to ability to customize the scene so I can state which sensors are turned on. I know you can do locks, lights etc. But I want the ability to actually customize which motion, door sensor etc can be turned on.   Currently I can't even tell which sensor is turned on in the build in ones ... View more

I am suggesting that TELUS please carry OnePlus phones - They are greatly devices & I know they would sell well ... View more

In a work from anywhere kind of world The fact TELUS does not allow WI-FI calling outside Canada is truly bizarre. I have read hundreds of comments on Twitter, Reddit, and on this Forum dating back to 2017 and yet no action from TELUS. If you are ever outside Canada in a concrete building that has great Wi-Fi but poor cell signal. (Much of the Caribbean and other areas of the world). This function will simply never work with TELUS. I ended up having to switch my primary work line away from TELUS in order to address this scenario after 6 years of *hoping*.    Every North American carrier Rogers, Sprint, Verizon etc. all allow this functionality. TELUS loves to compare itself as only "Second to South Korea" - Well in SK They give all their users a dedicated app that allows texting and calling from anywhere in the world!  it is simply inexcusable in our current world. ... View more

Will the price of netflix go up with the Optik TV Plans, from 4$? ... View more

I think it would be an cool addition to the Optik TV to be able to watch what record on the go!!, I would love to be able to watch it on road like you can on shaw blue curve, If im camping or staying the night it would be cool to watch we recorded off the PVR ... View more

Would love to see FYI USA, be added to optik TV line up, since we lost Canada's FYI thanks to Corus discontinuing it I miss seeing all those shows you cant see on the other channels...  Hope you guys agree with me!!! ... View more

A new feature to arm and disarm on a schedule. I.e, every day at 11 pm, set security to arm stay. Then everyday at 6:30 am, set security to disarm.   This is a basic feature with most home security companies. I would not have signed up with Telus if I had known this feature is not supported. ... View more

The way it is set up currently, the current show while scrolling the guide is playing in the background but it is faded and very difficult to see as it is obscured by written information. It would be nice if there was a small box running with the current TV show, something like picture in picture. ... View more

Currently the best free dynamic dns service with no configuration required. Please and thanks. ... View more

When browsing on demand on a PikTV box, as well as when viewing on demand for Pik and Optik on the website as well as the mobile apps, there is a section on each under on demand where it has a list of the channels with on demand content and sorts all of the available shows under each channel. For some reason that option does not seem to exist when I view on demand content on my Optik box itself. Is there a way to add that section to the set top box on demand? On the Optik box (Cisco), if I go to the TV On Demand section, there isn't a list of channels there. There is a Major Networks section with 5 major channels to choose from but it's not even remotely close to the experience in the app, online or on Pik. I've never used one of the newer set top boxes so I have no idea if they have it or not. ... View more

Now that this idea has been implemented (Thank you!) https://forum.telus.com/t5/Ideas/Have-a-way-to-set-alternate-accounts-to-watch-Optik-TV-online/idi-p/112254/highlight/true   The next logical step is for customers to be able to manage it themselves in My TELUS ... View more

When is TELUS going to add  Smart Garage® Control MYQ-G0401-ESMC   Older versions are available. This version is available to Alarm.com customers why is it not available for TELUS Home Security customer (essentially the same system).   The compatibility list and current hardware devices are not being updated for newer hardware available.  The hardware is not keeping up with new technologies and options, the system not being updated to be Future Friendly vary often. ... View more

Anyone know how to redeem Perks codes from Rewards? It just keeps taking me back to the Telus page when I click on how to Redeem your code. ... View more

I just recently subscribed to a package deal which includes telus tv +.  I only watch tv through ''Edge'' on my xbox, or access other apps like Netflix, Disney or Prime the same way.  Unfortunately when I want to use my telus tv +, I always get an error '' Playback on this browser is not supported'', I can see the guide and everything, but each time I click to run whatever tv show from the guide list, I get that error message.    Any clue how this can be resolved please?  Thanks in advance. ... View more

I don't believe this exists in connect app as of now, but it would be nice to have a quarantine feature. Any new device connecting to the network being unable to access any data over the Wi-Fi until it is approved in the app by the client would really improve security. Shouldn't even be that hard to implement. Just have any new device Automatically paused if it doesnt connect using WPS maybe? Would love to see this feature implemented in some fashion. ... View more

My google email/Telus email with which I use in accessing Telus got compromised. I'll really appreciate any help on how I can change the email to a new one, thanks. ... View more