Showing ideas with label Mobility Services.
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Please do as your competitors do and enable wifi calling for all devices that support it rather than only for devices on the Telus provisioning list. It's frustrating that other providers allow this, yet Telus only supports a small list of brands. Sony phones, for example, are not currently permitted.
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In a work from anywhere kind of world The fact TELUS does not allow WI-FI calling outside Canada is truly bizarre. I have read hundreds of comments on Twitter, Reddit, and on this Forum dating back to 2017 and yet no action from TELUS. If you are ever outside Canada in a concrete building that has great Wi-Fi but poor cell signal. (Much of the Caribbean and other areas of the world). This function will simply never work with TELUS. I ended up having to switch my primary work line away from TELUS in order to address this scenario after 6 years of *hoping*. Every North American carrier Rogers, Sprint, Verizon etc. all allow this functionality. TELUS loves to compare itself as only "Second to South Korea" - Well in SK They give all their users a dedicated app that allows texting and calling from anywhere in the world! it is simply inexcusable in our current world.
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Dear Telus, Please remove the 1Gbps speed cap on your 5G+ plans. With your new 5G bands (3500 MHz), we are able to achieve speeds well over 1Gbps, but we are limited by the 1Gbps speed cap of the plan for no technical reason. It is not fair that with Bell that uses your network infrastructure, I am able to achieve speeds of 1.6Gbps on the 3500MHz band because they have no such speed cap, but with Telus that owns the network infrastructure, I am limited to 1Gbps for no apparent reason other than greedy business practices. How can you possibly call yourselves the "fastest network" when your competitor is allowed to reach faster speeds than you using your own network infrastructure? This is a mockery of your slogan. Please consider uncapping the speed on the 5G+ plans as soon as possible so we can finally enjoy the full potential of your 5G network, and you can live up to your promise of being the "fastest network". Thank you, A loyal customer.
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