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Rocky3
All-Star

@Optik-Kate 

logged on to ideas to see if there were any replies to my posted ideas. Not finding the latest suggestion I noticed a pull down which has three options.

 

Hot ideas

Top ideas

New ideas

 

Who/what decides this and why is a designation needed? 

If it is needed why not default to New ideas and show all posted ideas with option for Top and Hot.

 

3 Comments
Nighthawk
Community Power User
Community Power User

That is going to be the software running the forum that decides that.

 

From the Lithium admin guide:

Screenshot 2023-12-02 at 10-37-35 Lithium Interactive Administrator’s Guide - Implementing Ideas in Your Community - Ideas.pdf.pngScreenshot 2023-12-02 at 10-38-13 Lithium Interactive Administrator’s Guide - Implementing Ideas in Your Community - Ideas.pdf.pngScreenshot 2023-12-02 at 10-38-32 Lithium Interactive Administrator’s Guide - Implementing Ideas in Your Community - Ideas.pdf.png

A-B
Community Manager
Community Manager
 
Optik-Kate
TELUS Team Member
TELUS Team Member

I have the filter defaulting to "new" so I can see all the new posts.

If you're referring to this thread: https://forum.telus.com/t5/Ideas/Do-not-close-discussions-that-do-not-have-an-ending/idi-p/142382

I'm pretty sure threads auto-close after a while!