Telus, please extend if not excellent, at least reasonable customer service! For almost two months, you have been billing my Telus account double. I moved/transferred to a new address, but my old address is still being billed continuously. Common sense! If you moved to a new address, it means the old internet service at your previous address is no longer active and should have been deactivated by you. When I called customer service and spent two hours discussing this, they simply told me to manage my online account. However, every time I try to update my online account, it says 'service is not available.' What a burden!
