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Dogger596
Organizer
Status: Closed

From my understadning Telus relies on the incumbent mobility netork to provide coverage in Saskatchewan. It is alos my understanding as has happened in the past, Telus must wait for this other carrier to implement certain options before they can be provided to Telus customers. I would like to point out that the incumbent wireless carrier that Telus uses in Saskatchewan has now implemented VoLTE on their respective network,

 

Therefore I an asking Telus to provide this service to their Saskatchewan customers as it is now technically available.

 

Thank You

3 Comments
Status changed to: Closed
psl
TELUS Employee
TELUS Employee

@Dogger596 Thanks for participating in the Neighbourhood. VoLTE is available in Saskatchewan since June 10th, 2020. Please follow THIS support article to enable VoLTE on your device. 

Dogger596
Organizer
Does not work on iPhone SE in Regina. Calls switch to 3G.

Sent from my iPhone
psl
TELUS Employee
TELUS Employee

@Dogger596 Depending on coverage, it may not be available in all areas. Please call our network support team at 1-866-558-2273, so we can help look into this on a case by case basis.