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December
Status:
New Idea
In the last month, I’ve had two extended power outages, one lasting 6 hours and this past weekend for 9 hours. After the first one, my ONT kept beeping so Telus sent me a replacement battery. After the most recent outage, it started beeping again and there are no support articles to problem solve it or provide an automated way to request a new battery. Having an automated option would be nice, as I’m expecting to spend an hour on hold to address it.
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