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Marc3535
Just Moved In

I noticed while browsing the rewards catalogue, the estimated time for delivery on a prepaid mastercard is 6-8 weeks. That seems like way too long especially since the card can only be used on telus services or products. Has the company ever considered offering a digital card? These can be delivered via email in a much shorter time span and would save the company a few bucks on shipping. Naturally some customers would still rather have the actual card, but at least the option should be there. for instance I use an app where I earn prepaid cards for playing games. the app offers to either send you an email with a digital card number or you can have the physical shipped for a $3.00 charge which is deducted from the balance on the card. Just a thought. 

1 Comment
Amyj
Community Manager
Community Manager

Hi @Marc3535 

 

Thanks for the great idea! We're looking into this suggestion.