Province Detect

Community Power User
Community Power User

I would like to see the Telus mobility website to be smarter in knowing which province I'm from by using the IP information.  While not accurate 100%, it would be pretty close.  Province verification makes the site unfriendly each time I go to the Telus site.

 

http://mobility.telus.com/en/index.shtml?ref=http%3A%2F%2Fmobility.telus.com%2Fen%2FSK%2Fcalling_ser...

Status: Closed
Category:
Comments
ShadiS
Advisor
 
Status changed to: Under Review
ShadiS
Advisor

Hi XL,

 

Thanks for taking the time to share your idea us. This is a great idea, I will be sharing it with our Ideas team and I will follow up with you in the next 7-10 business days.

 

Once again thank you for submitting this idea and we hope you continue to share more great ideas.

 

take care,

Shadi

xray
All-Star

In addition to detecting the province of the IP the web site should set a cookie for the user selected provice that overrides the detection. It's annoying that it resets to Ontario for me every time when I'm Alberta. If I'm travelling with my notebook and want log on to my account I want my home Province that I previously selected not the province I'm currently in.

ShadiS
Advisor

Hi Everyone,

 

We took your suggestion and feedback to our team and they let me know that cookies have been turned on. Basically one will be taken to the province selector the first time one visit telus.com and if your browser accepts cookies, you should not be asked again - unless you clear your cache. Test it out and let me know if you are still being rerouted to the province selector.

 

Thanks,

Shadi

ShadiS
Advisor
 
Status changed to: Requires Clarification
parapara
Just Moved In

Thanks

Community Power User
Community Power User

Hmm.... when I click on the link above....

  http://mobility.telus.com/en/index.shtml?ref=http%3A%2F%2Fmobility.telus.com%2Fen%2FSK%2Fcalling_ser...

 

I get taken to the province selection.  I then return to this page.  I then click on the link a second time.  It still asks me what province I'm in.

  • No, I'm haven't cleared my cache/cookies.
  • same behaviour when I'm using my Blackberry Q10 browser
  • Yes, I do clear my cache cookies weekly for performance reasons
ShadiS
Advisor
 
Status changed to: Closed