Optik tv app, android

[bmacc604]

Your android optik tv app needs to be updated. It no longer rotates to landscape when flipping the phone. This is extremely annoying because no one wants to want a small video in Portrait mode.

[bmacc604]

I have a Samsung s9 plus if that's any help. Os and play store are fully updated 

[Nighthawk]

That update was made a long time ago. Re-check the app store. If you don't see the update, delete the app and re-download it. Works on my S7.

[xl]

I see the app displays in landscape on my BlackBerry KEYone but on my Samsung S6 Edge it's still in portrait mode (enabled auto-rotate makes no difference) with the latest updates.

[xray]

It might be an app incompatibility/bug specific to Android Pie. 

[xl]

I'm surprised Samsung Galaxy phones are excluded from testing the landscape feature. Does anyone else use a Samsung Galaxy phone have issues?

[bmacc604]

Thanks. Uninstalling and reinstalling the app fixed the issue.