Optik tv app, android

bmacc604
Neighbour
Your android optik tv app needs to be updated. It no longer rotates to landscape when flipping the phone. This is extremely annoying because no one wants to want a small video in Portrait mode.
Status: New Idea
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bmacc604
Neighbour

I have a Samsung s9 plus if that's any help. Os and play store are fully updated 

Community Power User
Community Power User

That update was made a long time ago. Re-check the app store. If you don't see the update, delete the app and re-download it. Works on my S7.

xl CPU Alum
CPU Alum

I see the app displays in landscape on my BlackBerry KEYone but on my Samsung S6 Edge it's still in portrait mode (enabled auto-rotate makes no difference) with the latest updates.

xray
All-Star

It might be an app incompatibility/bug specific to Android Pie. 

xl CPU Alum
CPU Alum

I'm surprised Samsung Galaxy phones are excluded from testing the landscape feature. Does anyone else use a Samsung Galaxy phone have issues?

bmacc604
Neighbour

Thanks. Uninstalling and reinstalling the app fixed the issue.