On air guide

Just Moved In

Fix the on air guide for the Museum Channel. It is completely wrong.

Status: Closed
0 Likes
Comments
Community Power User
Community Power User

Guide data is supplied by a third party not Telus.

Just Moved In

We'll duh, but I cannot contact that third party and I expect Telus can, and should want to, especially since it is Telus customers who are affected.

Just Moved In

Thanks to whomever at Telus (and third party provider) for fixing the guide and Museum channel.

Community Manager
Community Manager

@pogoj Sorry for the delay in getting back to you. Sorry for the inconvenience, incorrect guide information does occur from time to time, HERE is a quick article that talks about it, and the information that we need to look into it. Please give us a call, or reach us through live chat if it occurs again. 

Status changed to: Closed