Hello, I am a new Telus TV customer. I have been with Shaw and would like to give you my opinion on what I like best about your service and what I miss from Shaw. I am as bit of a power user. 1) I love how fast the “skip” function works while buzzing through commercials on taped shows. Shaw was WAY slower and had massive lag. 2) I really miss the progress bar while skipping forward. Shaw has that. 3) I miss not being able to watch recorded shows on my device using the Optik app. I could with Shaw. I found it handy when I watched half a show on the TV s added then could catch the rest on my device while making dinner. If I use On Demand I have to watch from the beginning again. 4) I love that I can set up TV recordings using the app. I couldn’t do that with Shaw. 5) I love that a phone call comes on the screen. That didn’t happen with Shaw. 6) Even though I really liked Shaw’s voice remote, it was very imperfect and never ever responded to my commands on the first try. It also was very laggy.