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Status: Closed

The Telus website is extremely slow when opening my Telus. Every option takes several minutes to load. It is slower than the old days of using dial up internet. I did a speed check so its not my connection. The Telus website has always been slow but today I have been waiting already for over 5 minutes for a tab to load and its not loading. Perhaps the server or the bandwidth to the server farm needs to be upgraded.

1 Comment
Status changed to: Closed
TELUS Employee
TELUS Employee

Hey there! I'll go ahead and log a ticket however, website slowness can be caused by many things. Clearing your cache and cookies tends to have the biggest impact. If the issue persists, I suggest filling out the feedback form that can be found at the bottom of every page.