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Just Moved In
Status: Closed

I would like to see Telus giving all customers a credit on their bill.
It would be hard to look back and find that this company's increased profits related to the higher need for technology were gained with funds that were taken from rents and food budgets of Canadians

Community Power User
Community Power User

Wouldn’t it be better to make donations where need is greater? Many Telus customers are seeing no decrease in income. Those who are seeing a decrease would be better served by a greater discount than spreading it equally between those with hugely differing needs.


I am fortunate that I can work from home. I don't need nor want a credit from TELUS. It would please me greatly to see TELUS donate directly to those with the greatest need.

Status changed to: Closed
TELUS Team Member
TELUS Team Member

@Kat4 Thanks for the idea. As response to COVID-19, we've taken multiple initiatives to help support our customers. Such as waiving home internet overage, roaming charges for mobile devices, and committing $10 million through our Future Friendly Foundation. We also have a Internet for Good program to support low income families. You can find more details through the following links:


COVID-19 Updates


Internet for Good


As we have exiting initiatives in place to help Canadians, we will be closing your idea. We look forward to reading other ideas from you in the future.