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dgeraf44
Neighbour

It would be helpful to be able to set up automatic recording of all future games of a single sports team, such as the Canucks.  Right now this needs to be done every game manually, and the PVR duration needs to be extended every time as well to account for potential overtime.  This is very tedious and needs to be done continuously (can only select a game to record 1.5 weeks in advance).  The TelusTV apps (in browser and on phone) are also very slow, making the process even more frustrating.  Shaw has had this capability for over a decade, its time Telus implemented an easier way for sports fans to follow their teams.

11 Comments
dgeraf44
Neighbour

Also, other times this was brought up, Optik personnel mentioned you can just search by your team name.  This does not work for the Canucks in the app nor on the box.  The search result shows other random programs and not future games, or just one game and not other games available.  Please fix this.

A-B
Community Manager
Community Manager
 
Iceberg21
Neighbour

Looks like this was submitted as a request.  I've just moved over to Telus from Shaw.  The ability to record all games from a certain sports team (Canucks, Seahawks, Blue Jays, etc) was a great Shaw feature and made my life really easy since I didn't have to remember to set the recordings.  I'd like to echo adding this as a future feature.  TIA!

Sticksnpucks
Neighbour

I also just came over from Shaw and am shocked at how bad the overall Optik TV interface is. But not being able to record for one sports team is one of the biggest annoyances so far. 

markusmd2000
Friendly Neighbour

I just switched from Shaw this morning and am shocked that this isn’t a standard option. Who in their right mind would clog up their PVR with all NHL games instead of just their home team? Why even offer a series recording on sports if you can’t select one team?

ES1
Neighbour

Ditto all other comments on recording single sports team series with extended time. We just switched from Shaw/Rogers and disappointed this feature isn’t available with Telus. 

TheLastElite
Organizer

Any updates on this? I would love to just series record Canucks games.

TELUS_Support
Official Support Team
Official Support Team

Hi @TheLastElite this is a feature that the team is looking into but we do not have an update

markusmd2000
Friendly Neighbour

@TELUS_Support you’ve been “looking into” this issue for over a year. When can we expect action on this basic feature?

Scooper9
Neighbour

You have to get this single team recording option set up. This process is brutal and if not taken care of I will be dropping my service as I’m sure others will. So easy with Shaw/Rogers. Fix it!!!

TELUS_Support
Official Support Team
Official Support Team

This is definitely on the dev team's roadmap for implementation as soon as possible. We'll have updates to share on that as soon as we get them.