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10.4K Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,003 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,460 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,281 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,581 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,772 Posts

Latest forum discussions

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Is there a way to get support from a human without calling?

Also, boy do I have some complaints about the system. I came over from Vivint last year (because Telus acquired them.. yay.) and this system is a total down grade from what I had with Vivint. Just to list a few reasons why:1. Only recently they got s...

ETx13 by • Just Moved In
  • 2 Views
  • 0 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by • TELUS Team Member
  • 13093 Views
  • 103 replies
  • 3 kudos

Scammed by real Telus agent

Just recently, I signed up with Telus. Mind you, I got this promotion at a REAL Telus store in the mall where I'm from. The agent said they would give me a discount of $30/line for 3 lines so $90 before taxes. It's been about a month now and my bill ...

amel7282 by • Neighbour
  • 264 Views
  • 8 replies
  • 0 kudos

TV in BC Long-term Care home

Have spoken with an agent and a supervisor trying to arrange TV service for my mother who just went in to long-term care. They keep telling me I need to order internet and Optik TV for her. This is crazy! A partially paralysed 85 year old does not re...

DGC1 by • Neighbour
  • 76 Views
  • 5 replies
  • 0 kudos

Series recordings disappear

Hi!I have noticed on several occasions the constant disappearance of series that are scheduled for recording, when it records the show afterward it disappears in the scheduled for the following week and then you have to keep reprogramming every show ...

Dannyman by • Just Moved In
  • 19 Views
  • 0 replies
  • 0 kudos

Heartland series on Netflix

Just returned from the US where Heartland is streaming on Netflix. Back in Canada and it is not being streamed. Absolutely disgraceful that a series listed as a CBC original is not shown in Canada. Another huge disappointment for Netflix in Canada.

AMdrum by • Neighbour
  • 31 Views
  • 1 replies
  • 0 kudos

Resolved! TP-Link Deco AX3000 WiFi 6 Mesh System

Thinking of replacing my existing T3200M router plus 3 Arcadyan extenders with a TP-Link Mesh system. My wifi network has been showing some flakiness of late and I'm thinking it's time to move on. I use Optik TV plus but without any Telus custom boxe...

Door to Door Salesman Deciept

I see many post that are similar to the one i am about to write hear. How do these guys get away with it. In February a door to door Telus representative came to my door with an offer to install Telus Security as Telus was on a big promotion campaign...

Resolved! Surround sound - 5.1 no more???

So I switched to the new Telus Tv+ Digital box, cloud recording 5 long months ago... What's going on with the sound quality now? I have seen other (similar) posts but non resolved.I'm in B.C. the loss of 5.1 was really obvious watching the news on ei...

MrSL by • Leader
  • 3007 Views
  • 11 replies
  • 0 kudos

Optic in US

Anyone found a way to watch Telus Optic in the US. Now that Telus has removed vacation suspension we pay for Optic for no service while on vacation in the US. A total rip-off especially now that even a VPN link is now blocked. Come on Telus, this is ...

AMdrum by • Neighbour
  • 19 Views
  • 0 replies
  • 0 kudos
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Netflix on TELUS - April 2024

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Xbox Game Pass Ultimate - 6 Months on us!

Xbox Game Pass Ultimate - 6 Months on us! Here's how to redeem your first 6 months of Xbox Game Pass Ultimate ("XGPU") on us today! ¹ Once your TELUS PureFibre internet install is complete, simply fol...

1 Comments

Prime Video on TELUS - March 2024

Prime Video on TELUS - March 2024 March is almost here, and springtime is finally upon us. I'm always excited to see what great new shows and movies are dropping with each new month, and March is defi...

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