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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,570 Posts

Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

17,620 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,281 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,578 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,767 Posts

This service is so annoying, I’m ready to go back to Roger’s. I’ve called multiple times about how slow the connection is. Can make calls and send txt no problem. But then Google or Spotify won’t even load. Multiple speed tests 1-5mbps. Unbelievable ...

Telus Fibre connection - Half speed

I am writing to express my dissatisfaction with the performance of my Telus fibre internet connection. Despite subscribing to the 1Gbps plan, I have consistently experienced subpar speeds and unreliable connectivity.When conducting speed tests using ...

Apple TV box recording playback issues

I had another thread going a while back that did resolve a couple issues, but there was still a couple outstanding bugs that were not released in the latest Apple Telus TV+ App update. Wondering if any progress has been made on the below, as well as ...

How do i lodge a formal complaint about customer service?

I have been on and off the phone with Telus reps since November 16 regarding our old business services being overcharged and Telus continuing to charge the new business owners and us for three months post-transfer. I get a different story and a runar...

Mobility Agreement not being honored by Telus

Hello, I have had issues since I upgraded our phones in late Nov 2023 Telus has not been able to fulfill the agreements it has made with me for mobility service I have contacted them multiple/many times to get them to honor the agreements made withou...

Resolved! Neighbourhood Wars not On Demand

Just noticed Neighbourhood Wars is no longer available On Demand A&E. Any idea why? It used to be (along with all of the other series)

Missing PVR shows of scheduled series recordings

Hey Neighbours, I upgraded to the new Evolution boxes two months ago and entered my old series recordings. Some are Last Week Tonight with John Oliver, Power & Politics with David Cochrane, FBI, FBI: International, FBI: Most Wanted, etc.Well, since t...

Wireless Optik Box and PVR issues after multiple replacements

Since updating my TV Optik equipment last fall (Sept/Oct) with the fiber optik upgrade and needing new equipment to access Netflix I've had nothing but problems. Boxes freezing up, locking up or distorted quality of image. I've gone through many repl...