Forum Discussion
lhoran
10 hours agoJust Moved In
Unable to access webmail.telus.net
Yesterday there was 'an upgrade in your neighbourhood'. It was successfully completed at 7:30 am. All was working at that time. Later last night, Oct 7, access to webmail ended. I am using Edge as...
- 5 hours ago
Access has been re-established. I did try the DNS flush - it didn't work immediately. The InPrivate browser didn't work. Clearing the cache was ineffective as well. I can't be confident that the DNS flush was the redeeming solution, but I did reboot a number of times, and turned my laptop off for 30 minutes as well. Thanks for your suggestions.
lhoran
5 hours agoJust Moved In
Access has been re-established. I did try the DNS flush - it didn't work immediately. The InPrivate browser didn't work. Clearing the cache was ineffective as well. I can't be confident that the DNS flush was the redeeming solution, but I did reboot a number of times, and turned my laptop off for 30 minutes as well. Thanks for your suggestions.
TELUS_Support
Official Support Team
5 hours agoGreat, appreciate the update. Please don't hesitate to send us a private message here if you require further assistance and we'll be around to help!